Contact Us

For any questions or assistance with your Hollard Health policy, our support team is available 24/7. Reach us toll-free at these numbers, and we'll be happy to assist you. Your health and peace of mind are just a phone call away.

 +244 226 434 594

Angola

+229 53 03 00 75

Benin

+226 25 33 48 24

Burkina Faso

+237 6 58 67 70 63

Cameroon

0800 006 0137

Egypt

800 86 1967

Ethiopia

+233 596 992 985

Ghana

+225 05 66 77 0995

Ivory Coast

+254 709 992 070

Kenya

802 049 0016

Mauritius

0800 092 391

Morocco

800 000 500

Mozambique

0800 6742 432584

Nigeria

0800 079 424

South Africa

800 120 080

Tanzania

+216 71 11 34 07

Tunisia

0800 280996

Uganda

0211 377 779

Zambia

086 7700 9870

Zimbabwe

+351 2 11 23 38 21

International Line

+27 68 234 1039

+27 75 296 4428

WhatsApp Line - English

WhatsApp Line - French

If you are in a country that does not have a local line, or if your local line is not working, we have an emergency WhatsApp line to handle issues such as:

  1. Preapproval for urgent medical treatment and hospitalization in 3 days or less
  2. Transport for medical treatment in another country
  3. Network providers not recognizing your membership card
If you need assistance with your policy, you can email us at accountmanagement@hollardhealth.com for both coverage and general queries. For any claims-related questions, contact members@hollardhealth.com.